Complex virtual events require top tech product support level

In this article the author, Dylan Monorchio from EventMB questions the level of customer service and customer support event planners are getting from event tech companies highlighting a reality : event professionals have to become more tech savvy and must stay up-to-date with constant innovation and new features developments... to adopt these solutions, the only way is to receive the right support from their tech provider. And this support might be one key element to differentiate a platform from another.

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