Swapcard

by Swapcard

Engage & Connect people at Virtual & Hybrid Events

About this software

We provide a cutting-edge platform that combines the best of technology and human expertise to run successful and stress-free events. Today, Swapcard is the first all-in-one platform for virtual, hybrid and in-person events. It's the only platform that can support your event in any format you choose. Swapcard helps attendees to learn, interact and connect with people from anywhere in the world. Whether it’s an internal meeting of 50 people, a large-scale, multi-track conference or an exhibition with 300,000 participants. The Swapcard platform is used by the largest exhibitions in the world. Besides website building and registration, our platform provides all the features you need to create your event. However, we are synchronized with most registration platforms, making it easy for you to choose your providers.

Detailed features for this software

Virtual event platform

  • Virtual conference center
    • Protected access (security with password or magic link)
    • Plenary room
    • Breakout rooms
  • Back-office access
    • Back-office for speakers
    • Back-office for sponsors / exhibitors
  • Branding & Customization features
    • Text colours
    • Custom icons, buttons, widgets
    • Custom menu
    • Logo integration
    • Custom event URL
    • Background colours
  • Multilingual

Digital live content

  • Professional live streaming
    • RTMPS livestreaming
    • Multi-track streams / sessions
    • Both live & pre-recorded sessions
  • Speakers tools
    • Moderation tools
  • Record & replay

Virtual event networking and engagement

  • Live Engagement features
    • Live polls
    • Q&A
  • 1 to 1 Networking features >>
    • Attendee profiles
    • Attendee matchmaking based on profiles >>
    • Attendee matchmaking based on registration category
    • 1 to 1 chat (text)
    • 1 to 1 chat (visio)
    • 1 to 1 chat within a session
    • 1 to 1 meeting sheduling
    • Connection requests
  • Group Networking features
    • Group chat (text)
    • Group chat moderation
    • Group chat within a session
    • Networking area
  • Global Engagement features
    • Gamification
    • Surveys
    • Social wall

Virtual event sponsoring and revenue generation

  • Sponsorship features
    • Sponsored overlays during live stream
    • Banners in high traffic areas
    • Sponsor profiles
    • Video prior to session
    • Video or slides during breaks
    • Ribbons
  • Exhibition features
    • Exhibitor profiles
    • Exhibitor hall / booth
    • Attendee to / from exhibitor messages
    • Live demos
  • Lead Management
    • Analytics / reports to demonstrate ROI to sponsors & exhibitors
    • Downloadable material
    • Lead retrieval tools
    • Lead generation from booth visits
    • Lead generation from session visits

Event marketing

  • Email sending technology

Online event registration

Event Reporting - BI - ROI

  • Pre-defined reports

Security - Transactions

  • PCI DSS level 1 certified
  • Localized servers data privacy & policies (based on declaration)
    • (Europe (GDPR compliance))

Integrations

  • API based integration
  • Integration with marketing automation software
  • Integration with social media
  • Integration with mobile Apps
  • Integration with other applications

Support and customer services

  • Support
    • Chat
    • Telephone
    • email
    • Support response time SLA
      • (2 hrs to 4 hrs)
    • Support hours of operation
      • (Headquarter hours of operations)

Editor

Company infos

Swapcard was founded in 2014 by a group of 3 friends - Baptiste Boulard, Damien Courbon and Godefroy des Francs - in Paris. The platform began as a simple networking tool for exchanging digital business cards at events but rapidly grew into a full online event platform. Swapcard is now the leading event engagement platform for virtual, hybrid and in-person events used by more than 1,000 events from all over the world. We raised more than 5 million Euros and grew to a team of over 50 event experts, with offices in Seattle, Montreal, London, Dubai and Paris that provide support for all your conferences and shows.

  • Headquaters : Paris